FAQ

We require a valid driver's license, credit card, and a Certificate of Liability Insurance naming Service Rentals & Supplies, Inc. as additional insured (COI requirements are for select pieces of equipment. Please call or text one of our branches if you have questions).

A credit card is required to be charged and on file when your rental begins. Cash is only acceptable for retail sales or equipment purchases. 

Daily rates are for 1 – 3 day rentals

Weekly rates are for 4 – 7 day rentals

4 Week rates are for 3 – 4 week rentals

We Charge For Time Out, Not Time Used.

As of 4/16/19

If you pick up on Friday anytime between 1 pm - 5 pm and keep the equipment till Monday 7:00 am -8 am, charges will be for 1.5 days.

If the rental is picked up on Saturday from 7 am to 12 pm and returned Monday by 8 am, charges will be for 1 day

If the rental is on the weekend with Monday as a holiday,  rentals beginning Friday 1 pm-5 pm till Tues 7 am-8 am will be charged for 1.5 days

If the rental is on a weekend with Monday as a holiday, rentals beginning on Saturday from 7 am to 12 pm returned by Tues by 8 am will be charged for 1 day  

If the rental is picked up on Friday between 1 pm -5 pm and the return is after 8 am on Monday, charges will be for 2.5 days (Holidays on a Monday apply this rule to the closest Tuesday).  

If the rental is picked up on Saturday, between 7 am and 12 pm, and the return is after 8 am on Monday, charges will be for 2 days (Holidays on a Monday apply this rule to the closest Tuesday).

We Charge for Time Out, Not Time Used.

Aerial Equipment: All Aerial Equipment Requires a Valid COI (Including scissor lifts, straight booms, articulating booms, single manlifts, etc.)

Forklifts: All Forklifts Require a Valid COI (Including Industrial, Battery Industrial, Telehandlers, & Mini Telehandlers)

Earth Moving: COI Required Models Include - 6K Excavators and Larger, All Driveable Track Loaders, All Driveable Skid Steers. Models that do not require a COI include Dingo/mini loaders & Excavator units below 6K in operating weight. 

If your rental equipment is not working properly, please call us ASAP at 855-808-RENT or text us from the website. Our trained staff will direct you to the next appropriate steps.

Calls placed for malfunctioning equipment in an untimely manner or after the rental has been completed will not be refunded. 

We strive to provide you with the best service and hospitality we possibly can. To do so, you must call us immediately when things are not operating so we can assess the situation and provide you with the best solution. 

ALL SALES ARE FINAL! 

Quotes for retail sales or equipment sales expire after 30 days

We only provide maintenance and service options for items that we have sold directly to the customer.